IT Service Provider – Netmagic Advantage

Netmagic advantage

Extensive Industry knowledge and background: NetMagic has been a pioneer in the data center and hosting business for 10+ years and has served global customers. Netmagic has successfully evaluated and deployed solutions that fit/match customer requirements time and again. Netmagic boats of some of the best talent in the industry. With close to a thousand man-years in experience, expertise in providing a world-class managed hosting experience for our customers is unmatched. Being India's first private focused Internet Datacenter, we understand what it takes to provide a truly world-class experience for our customers.

Proven Track Record: 600+ customers from diverse industries rely on Netmagic to host and manage their mission critical infrastructure. Customers have been with Netmagic forever and Netmagic has successfully supported their growth along the way. You can be rest assured of Netmagic’s solution and ways in which they deliver value to your organization.

Sophisticated World Class Data Center Infrastructure: Netmagic owns/operates 5 Carrier-Neutral data center facilities that are equipped with state-of-the-art equipment for cooling, power management, security, SLA and automation. The facilities are certified from various industry bodies to offer customer the confidence on Netmagic’s ability to adhere and execute to industry standards ISO 270001 and ITIL.

Deep Technical Expertise: with 80% of the company being Engineers, Netmagic possess a mountain of knowledge that could be leveraged for your IT environment. Constantly evaluating and adopting new technologies in the overall business gives Netmagic’s customers the edge to offer competitively superior solutions to their end users

Effective Service Delivery Framework: Many years of profitably serving data center customers has led to creating a robust service delivery framework that comprises of people, process and technology. The framework can be further customized to match customer needs and deliver utmost satisfaction and SLAs in the industry. Netmagic's world-class NOC and Helpdesk are equipped manned by highly-skilled L1, L2, and L3 engineers on a 24x7 basis, which means Support is available irrespective of the hour, whether it's a simple remote reboot, or something intensive and mission-critical. Our NOC and Helpdesk teams are equipped with world-class tools and technologies

Financially sound and stable: With world known investors and continuous desire to run a profitable operation, it gives you the confidence to do business with Netmagic. Fidelity and Nexus are two key investment partners that believe in the industry and confidence in NetMagic to achieve a significant market share in the industy.

Consistent Customer Experience and Commitment: Netmagic’s customers rave about the care and support they receive from Netmagic during the regular operations as well as mission critical situations. That comes from the inherent desire of the company employees to solve tough problems, be customer driven and save money for the customers wherever they can. Flexible engagement and pricing models gives the customers the choice to pick the right components to build their own solution. At Netmagic, customer satisfaction is paramount. We believe that relationships are the cornerstone of any business, and work toward building the strongest partnerships and relationships possible, both with customers and vendors.

•  World-class Datacenters, Connectivity, and NOC Infrastructure •  Carrier-neutral world-class Infrastructure, ISO 27001 Certified •  Relevant Experience in providing mission-critical Managed Hosting services •  Established client list, over 500 top Indian and Multinational enterprises •  The most comprehensively established end-to-end Service suite •  State of the art 24x7x365 Network Operations Center with highly skilled L1,     L2,     L3 engineers    equipped with world-class tools and systems •  In-depth understanding of the Corporate Outsourcing Market and its     requirements •  Focused approach to address market needs in terms of service offerings •  Backed by the best names in the business

Financially sound and stable: With world known investors and continuous desire to run a profitable operation, it gives you the confidence to do business with Netmagic. Fidelity and Nexus are two key investment partners that believe in the industry and confidence in NetMagic to achieve a significant market share in the industy.

Consistent Customer Experience and Commitment: Netmagic’s customers rave about the care and support they receive from Netmagic during the regular operations as well as mission critical situations. That comes from the inherent desire of the company employees to solve tough problems, be customer driven and save money for the customers wherever they can. Flexible engagement and pricing models gives the customers the choice to pick the right components to build their own solution. At Netmagic, customer satisfaction is paramount. We believe that relationships are the cornerstone of any business, and work toward building the strongest partnerships and relationships possible, both with customers and vendors.